Common questions
The things people ask before they call. If yours is not here, ring 0410 410 993 and ask — it is quicker than typing.
Before you get in touch
What does a fit-out actually include?
Fit-out means finishing the inside of a space so it is ready to use. On our jobs that covers joinery and cabinets, benchtops, doors and hardware, flooring, ceilings and partitions, fixtures, and the trim and finishing work that ties it together. Some projects are the whole lot; plenty are one part of it. We are happy to do either.
Do you work on commercial projects as well as homes?
Both. Residential work is mostly custom joinery and second fix carpentry — kitchens, wardrobes, vanities, doors, skirting and trims. Commercial work is shopfitting and fit-outs for retail, hospitality and office tenancies, a good part of it subcontracted to main contractors and project managers who need a trade that works to a program and around other trades.
Are you licensed and insured?
Yes. We hold QBCC contractor licence 15612157, which you can check yourself on the QBCC public register in about thirty seconds — the licence number on this site links straight to it. Our ABN is 23 694 305 550, and we are a Proud Member of Master Builders Queensland.
Which areas do you cover?
We are based in Oxenford and work across the Gold Coast, South Brisbane and Northern NSW. The suburbs we are in most often have their own pages, and there is a full list of the patch on the areas page. If you are just outside it, it is still worth calling — if you are close to somewhere we already work, the answer is usually yes.
How do I get a quote, and what do you need from me?
Call, or send through rough measurements and a few photos of the space using the form. That is usually enough for us to come back with options and a firm price. We answer enquiries within one business day. For anything beyond a simple job we will want to see the space in person before the price is final, because measuring off a photo is how mistakes get made.
Do you work directly with builders and designers?
Regularly. A good part of our work comes through main contractors, project managers and designers rather than directly from the end client. We are used to working to someone else’s drawings and program, coordinating around other trades, and keeping the site organised enough that finished work does not get damaged before handover.
Do you make the joinery yourselves or install someone else’s?
Both. We manufacture some of our joinery in-house and work with trusted joinery suppliers on other projects, depending on what the job calls for. We install cabinetry we have supplied ourselves, and we are happy to install flat-pack cabinetry if that is what you already have.
What happens if something goes wrong after the job is finished?
All our work is covered by the applicable statutory QBCC warranties. If something comes up after the job is finished, get in touch — we will assess it and work with you to get it sorted.
How do I find a good fit-out contractor on the Gold Coast?
Check the licence first, and check it yourself — QBCC numbers are searchable on a public register, and a contractor who will not give you theirs has already told you something. Ask for photos of their own finished work nearby rather than stock images. Read the reviews for how problems got handled, not just the star rating. Get the quote in writing with the scope spelled out, so "supply and install" is not quietly doing a lot of work. And ask who will actually be on site — the person quoting is not always the person cutting.
Is there a minimum job size?
No strict minimum. It depends on the type of work, where it is and what our availability looks like at the time, so it is worth a call to talk the project through and see whether we can help.
Still want to talk it through?
Send measurements and a few photos and we will come back with options and a firm price, usually within one business day. We work across the Gold Coast, South Brisbane & Northern NSW.
Licensed and accredited
- QBCC licence
- 15612157 verify
- ABN
- 23 694 305 550
- Google rating
- 5.0 15 reviews